WATI vs Interakt: Real Cost in India (2026)
A straight comparison of what WATI and Interakt charge Indian businesses — platform fee, agent seats, chatbot, billing cycle and Meta's own per-message rate. Every number comes from their own pricing page, and both are linked.
We make ZupiChat, a third WhatsApp CRM, so we have put our own numbers in the same table rather than leaving them out.
WATI vs Interakt, side by side
The same 5-person team sending 5,000 marketing messages a month, on whichever plan each tool needs to seat five people.
| Tool & plan | Agent seats | Chatbot | Platform fee | Messages (Meta) | Monthly total |
|---|---|---|---|---|---|
| WATI Pro | 5 users included | 2,000 automation triggers in plan | ₹5,799 | ₹5,450 | ₹11,249 |
| Interakt Sales CRM (India) | 5 sales agents included | Chatflows in plan | ₹2,499 | ₹5,450 | ₹7,949 |
| ZupiChatOur product Enterprise | Unlimited team members | Included in plan | ₹2,499 | ₹5,450 | ₹7,949 |
Message charges are Meta's and identical on every official platform, so they cannot be a reason to pick one over the other. The platform fee, the seats it includes and whether the chatbot is an add-on are what actually move your bill.
What each one publishes
Straight from their pricing pages on 6 October 2026.
WATI
One of the oldest WhatsApp API platforms in this market and a Meta Business Partner. Its rupee prices are the highest here, and the plans are quoted monthly but billed quarterly.
- Growth ₹2,699/mo · Pro ₹5,799/mo · Business ₹16,799/mo, each quoted monthly but billed quarterly
- Growth includes 3 users and does not allow additional users at all
- Pro includes 5 users, extra users ₹1,299 each per month; Business extra users ₹2,199
- Add-ons: 1,000 automation triggers ₹1,000/mo, 2,000 AI co-pilot credits ₹1,600/mo, each extra WhatsApp number ₹2,499/mo
- India also has a one-time ₹999 plan that returns ₹999 in message credits, valid three months
Interakt
A Jio-backed platform strongest on commerce: Shopify and WooCommerce order flows, carts and payment confirmations. Its India sales-CRM plan is priced in rupees; the other tiers are quoted in dollars.
- India Sales CRM plan ₹2,499/mo plus taxes with 5 sales agents included; quarterly option ₹6,897
- Additional sales agents ₹499 each per month
- Starter, Growth and Advanced are listed in US dollars at $12, $55 and $69 a month
- WhatsApp AI Agents are a paid add-on on the Growth and Advanced plans
- Strongest on commerce: Shopify, WooCommerce, carts, orders and payment confirmations
Which one should you pick?
On price
For five people and 5,000 messages, Interakt comes out lower: ₹7,949 a month against ₹11,249. Read the billing cycle before you treat either as a monthly outgoing — WATI Pro is quoted monthly, billed quarterly, and Interakt Sales CRM (India) is billed monthly plus taxes.
On seats
Seats are where these bills diverge most. WATI: 5 users included, then ₹1,299 per extra person per month. Interakt: 5 sales agents included, then ₹499 per extra person per month. If your team is going to grow this year, price the team you will have, not the one you have today.
On the chatbot
WATI: 2,000 automation triggers in plan. Interakt: Chatflows in plan. An add-on priced per month is worth checking carefully, because it can cost more than the plan it sits on.
The third option, stated plainly
We build ZupiChat, so take this as a vendor's pitch and verify it. For the same five-person team it comes to ₹7,949 a month, because chatbot flows and AI assistance are inside the ₹2,499 plan rather than billed on top, team members are unlimited on that plan, and we bill Meta's message rate with no markup. There is a free tier to test it on before any of that matters.
See ZupiChat pricingCommon questions
Is WATI cheaper than Interakt in India?
Interakt works out cheaper for a 5-person team: ₹7,949 a month all in, against ₹11,249 for the other, on the plans each one needs to seat five people. Both numbers include Meta's ₹5,450 message charge, which is the same whichever you pick.
Do WATI and Interakt charge the same for WhatsApp messages?
The message charge itself is Meta's, not the platform's, so it is identical: ₹1.09 per marketing message and ₹0.145 per utility, authentication or service message for Indian users from 1 October 2026, with the first 1,000 service messages free per number each month. What differs between platforms is whether they add a markup on top, so ask each one that question in writing.
What is the difference between WATI and Interakt?
WATI: One of the oldest WhatsApp API platforms in this market and a Meta Business Partner. Its rupee prices are the highest here, and the plans are quoted monthly but billed quarterly. Interakt: A Jio-backed platform strongest on commerce: Shopify and WooCommerce order flows, carts and payment confirmations. Its India sales-CRM plan is priced in rupees; the other tiers are quoted in dollars.
Are these prices current?
Every figure on this page was read off WATI's and Interakt's own public pricing pages on 6 October 2026, and both pages are linked above. Platform prices change a few times a year, so check the vendor page before you buy.