AiSensy vs Gallabox: Real Cost in India (2026)
A straight comparison of what AiSensy and Gallabox charge Indian businesses — platform fee, agent seats, chatbot, billing cycle and Meta's own per-message rate. Every number comes from their own pricing page, and both are linked.
We make ZupiChat, a third WhatsApp CRM, so we have put our own numbers in the same table rather than leaving them out.
AiSensy vs Gallabox, side by side
The same 5-person team sending 5,000 marketing messages a month, on whichever plan each tool needs to seat five people.
| Tool & plan | Agent seats | Chatbot | Platform fee | Messages (Meta) | Monthly total |
|---|---|---|---|---|---|
| AiSensy Basic | 1 owner + 5 agents | Paid add-on, ₹2,500/mo | ₹1,500 + ₹2,500 chatbot |
₹5,450 | ₹9,450 |
| Gallabox Essential | 6 users included | Included in plan | ₹6,999 | ₹5,450 | ₹12,449 |
| ZupiChatOur product Enterprise | Unlimited team members | Included in plan | ₹2,499 | ₹5,450 | ₹7,949 |
Message charges are Meta's and identical on every official platform, so they cannot be a reason to pick one over the other. The platform fee, the seats it includes and whether the chatbot is an add-on are what actually move your bill.
What each one publishes
Straight from their pricing pages on 6 October 2026.
AiSensy
A large Indian WhatsApp API platform with a genuine free tier. Its plans are the cheapest on this page at the entry level, but the chatbot builder and the AI agent are billed separately on every plan.
- Basic ₹1,500/mo · Pro ₹3,200/mo · Premium ₹9,100/mo · Unlimited ₹45,000/mo
- Basic includes 1 owner + 5 agents; extra seats ₹750 each per month
- Chatbot flows ₹2,500/mo and AI agent ₹1,350/mo are separate add-ons on every plan
- Broadcasting is not available on the free plan
- Pro adds campaign scheduling, click tracking and budget analytics over Basic
Gallabox
An India and Gulf focused platform with AI credits bundled into every plan. The entry plan looks cheap until you count seats — it is hard-capped at three users.
- Basic ₹2,999/mo · Essential ₹6,999/mo · Advanced ₹16,999/mo, billed quarterly
- On annual billing the same plans are ₹2,399, ₹5,599 and ₹13,599 a month
- Users included: 3 (hard cap), 6 and 10; extra users ₹1,200 to ₹1,500 each
- AI credits 2,000 to 8,000 a month by plan; top-ups ₹1,000 per 5,000 credits
- Optional AI Solutions Engineer engagement is a ₹41,500 one-time setup fee
Which one should you pick?
On price
For five people and 5,000 messages, AiSensy comes out lower: ₹9,450 a month against ₹12,449. Read the billing cycle before you treat either as a monthly outgoing — AiSensy Basic is billed monthly, and Gallabox Essential is quoted monthly, billed quarterly.
On seats
Seats are where these bills diverge most. AiSensy: 1 owner + 5 agents, then ₹750 per extra person per month. Gallabox: 6 users included, then ₹1,200 per extra person per month. If your team is going to grow this year, price the team you will have, not the one you have today.
On the chatbot
AiSensy: Paid add-on, ₹2,500/mo. Gallabox: Included in plan. An add-on priced per month is worth checking carefully, because it can cost more than the plan it sits on.
The third option, stated plainly
We build ZupiChat, so take this as a vendor's pitch and verify it. For the same five-person team it comes to ₹7,949 a month, because chatbot flows and AI assistance are inside the ₹2,499 plan rather than billed on top, team members are unlimited on that plan, and we bill Meta's message rate with no markup. There is a free tier to test it on before any of that matters.
See ZupiChat pricingCommon questions
Is AiSensy cheaper than Gallabox in India?
AiSensy works out cheaper for a 5-person team: ₹9,450 a month all in, against ₹12,449 for the other, on the plans each one needs to seat five people. Both numbers include Meta's ₹5,450 message charge, which is the same whichever you pick.
Do AiSensy and Gallabox charge the same for WhatsApp messages?
The message charge itself is Meta's, not the platform's, so it is identical: ₹1.09 per marketing message and ₹0.145 per utility, authentication or service message for Indian users from 1 October 2026, with the first 1,000 service messages free per number each month. What differs between platforms is whether they add a markup on top, so ask each one that question in writing.
What is the difference between AiSensy and Gallabox?
AiSensy: A large Indian WhatsApp API platform with a genuine free tier. Its plans are the cheapest on this page at the entry level, but the chatbot builder and the AI agent are billed separately on every plan. Gallabox: An India and Gulf focused platform with AI credits bundled into every plan. The entry plan looks cheap until you count seats — it is hard-capped at three users.
Are these prices current?
Every figure on this page was read off AiSensy's and Gallabox's own public pricing pages on 6 October 2026, and both pages are linked above. Platform prices change a few times a year, so check the vendor page before you buy.